A 20% restocking fee will be assessed to returned merchandise. The restocking fee will be waived under certain circumstances. We will only accept returns within 30 days of receipt of product.
No restocking fee will be added on exchanges. At this time we do not cover shipping on errors that are out of our control. (ex. incorrect size selections)
We do our very best to ship your order within 2 business days after you place your order. Most packages will be delivered within 5-10 business days from the ship date.
Do you refund shipping charges?
We refund shipping charges in the following cases:
1. We ship an incorrect product.
2. We ship a broken or defective product.
3. The carrier damages a product during shipping.
If we re-ship a product in these cases, we do not add another shipping charge.
All claims for lost or damaged merchandise must be made within 10 days of receipt or product shipment - whichever is the case.